Access to the ERC becomes available once your booth, booth share, or additional listing order has been fully processed and assigned in Map Your Show (MYS).
- Please allow 24–72 hours for this assignment to update after your order is processed. If you still cannot access the ERC after 72 hours, please contact tradeshowops@namm.org and we will be happy to assist.
- Once your assignment is active, the Primary Contact will be able to access the MYS Exhibitor Resource Center directly through the NAMM Dashboard. The Primary Contact can then add additional users such as marketing team members, trade show contacts, and EACs to ensure everyone involved in managing your booth and digital showroom has ERC access.
If you are the Primary Contact, follow these steps to set up your Exhibitor Resource Center (ERC):
- Log in to your NAMM Dashboard.
- Select Exhibitor Information on the left side of your dashboard.
- Then select Go to ERC next to the exhibitor listing you're looking to access.
- Enter your email address if prompted.
- Check your inbox for a verification email from noreply@mapyourshow.com.
- Click the link in that email to complete your setup.
If you don’t see the email within 15 minutes, please check spam or confirm your email address is correct in your NAMM account.
Once you set up your ERC, please complete these steps to add users:
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Go to "Manage Employees" in the left menu.
- To give a new employee access to the Exhibitor Resource Center, select Invite Employee.
- To give an existing employee access, select the gear icon next to their name.
- After reviewing their name, email, and access level, you can select the checkbox next to "Exhibitor Resource Center Access."
- You should then see a confirmation message after confirming all account details for the employee.
We recommend adding your marketing team members and/or your exhibitor appointed contractor (EAC).
Why do this?
The Primary Contact needs to add users so that your NAMM Show team can access the ERC show planning tools, dates and deadlines, and so that your EAC can access booth regulations/guidelines and move-in and move-out information.