Access to the ERC becomes available once your booth, booth share, or additional listing order has been fully processed and assigned in Map Your Show (MYS).
- Please allow 24–72 hours for this assignment to update after your order is processed. If you still cannot access the ERC after 72 hours, please contact tradeshowops@namm.org and we will be happy to assist.
- Once your assignment is active, the Primary Contact will be able to access the MYS Exhibitor Resource Center directly through the NAMM Dashboard. The Primary Contact can then add additional users such as marketing team members, trade show contacts, and EACs to ensure everyone involved in managing your booth and digital showroom has ERC access.
If you are the Primary Contact, follow these steps to set up your Exhibitor Resource Center (ERC):
- Log in to your NAMM Dashboard.
- Select Exhibitor Resource Center on the left side of your dashboard.
- Enter your email address when prompted.
- Check your inbox for a verification email from noreply@mapyourshow.com.
- Click the link in that email to complete your setup.
If you don’t see the email within 15 minutes, please check spam or confirm your email address is correct in your NAMM account.
Once you set up your ERC, please complete these steps to add users:
- Go to "Users" on the left menu.
- Select "Add New User."
- Add your marketing team members and/or your exhibitor appointed contractor (EAC).
Why do this?
The Primary Contact needs to add users so that your NAMM Show team can access the ERC show planning tools, dates and deadlines, and so that your EAC can access booth regulations/guidelines and move-in and move-out information.